Secure, Convenient Client Communication — Built for Hospitality
Engage with guests and teams in full security and efficiency. Move past overloaded emails and staff radios. Qwil handles all your communication in one app.
How Hospitality Companies Use Qwil
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Trusted, secure communication
Protect your brand and your guests by ensuring all sensitive data and communication occurs within a single, secure environment.
Dedicated channel to eliminate communication silos and consolidate guest history.
Every guest and staff member is authenticated, safeguarding against breaches.
Protect your customers' data with banking-grade security to maintain guest confidence.
More than just a messaging app
Eliminate the need for guests to juggle multiple tools. Qwil centralizes every aspect of your guest relationship, from pre-arrival to post-stay feedback.
Securely send and receive itineraries, reservation details, and confirmation documents.
Signatures and biometrics for fast approvals on reservations changes and contracts.
Host and schedule secure virtual concierge consultations and property tours.
Instant, personalised support
Deliver world-class service with speed and context. Qwil connects your guests directly to the right expert without delay, ensuring a seamless experience.
Easily loop in coordinators, travel agents and chauffeurs into chats with full history.
Seamlessly access your customers from your remote device regardless of location.
Provide real time updates on bookings, reservations and itineraries.
Luxury, branded experience
Offer a unique, branded digital platform that makes your service stand out from competitors relying on generic consumer apps.
Customise your app with your logos to deliver a professional, branded experience to your guests.
Invite your prospects in seconds and conduct your entire pre-arrival process over chat.
Ensure total privacy and security for your high net worth clients with banking-grade security.
Make the most of Qwil Messenger for Hospitality
Replicate your agency's coverage model
Ensure privacy with defined contact lists for guests and staff. Create dedicated service teams and assign staff to specific bookings to control sensitive communications.
Onboard new guests and capture IDs fast
Instantly onboard new guests over chat and invite prospects in seconds. Conduct your entire guest registration and ID verification process in one secure, frictionless platform.
Share and store travel documents securely
Replace insecure email attachments with a unified vault for itineraries and vouchers. Share, organise, and store sensitive travel documents directly within the relevant guest chat thread.
Host digital concierge and travel meetings
Launch video calls to review complex itineraries or guest requirements. Automatically maintain a record of all calls and follow-ups within the same app.
Broadcast travel alerts and seasonal offers
Drive guest engagement with simple broadcast messages. Share itinerary updates, health alerts, and marketing messages to your entire guest list instantly.
Summarise guest requests and notes with AI
Boost your team's efficiency with AI recaps and writing assistants. Summarise complex travel requirements and draft professional responses in your desired style with AI.
Streamline your customer communication today.
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Qwil Messenger compared to insecure communication channels
| Qwil Messenger | Why Other Platforms Fail | |||
|---|---|---|---|---|
| Verified Users (2 factor invitation and access) |
|
✘ | ✘ | Fails security requirements as not closed environment and unauthenticated users |
| Data Ownership (Firm Controls Data) |
|
✘ |
|
Lacks control over data location and its jurisdictional sovereignty. |
| Encryption (At Rest & In Transit) |
|
✘ | ✘ | Encryption is not centrally managed or auditable by the business. |
| Centralized Audit Trail |
|
✘ | ✘ | Cannot reliably capture and retrieve records for regulatory inspection. |
| Access Control (Admin Oversight) |
|
✘ | ✘ | The business cannot enforce permissions or control access. |
| Regulatory Compliance |
|
✘ | ✘ | Lacks the necessary legal agreements and mandatory governance tools. |
| Qwil | |||
|---|---|---|---|
| Verified Users |
|
✘ | ✘ |
| Data Ownership |
|
✘ |
|
| Encryption |
|
✘ | ✘ |
| Centralized Audit Trail |
|
✘ | ✘ |
| Access Control |
|
✘ | ✘ |
| Regulatory Compliance |
|
✘ | ✘ |
Integrate your facvourite tools
Connect Qwil to your financial services tools to automate your workflows
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What our customers say
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"Qwil is like WhatsApp for financial and professional services. We believe it has significant potential to improve the engagement with clients."
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"Everyone loves how simple and intuitive to use the application is, and the fact that it can be used for so many things"
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"The system is easy, intuitive and most importantly it is easy for the clients to gain access to without unnecessary faff."
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"We needed our own method of communicating with clients that we felt would not only work as intuitively as existing chat functions, but would give us additional confidence that both ourselves and our clients could communicate in an encrypted, secure and compliant manner."
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"We invite a prospect from the first meeting with them, receiving their consent via the app to continue the conversation, conduct the on-boarding process and from then, the day-to-day interaction. Qwil is also used as an internal communication tool and has led to a significant reduction in email exchanges"
See how Qwil Messenger works for Hospitality Companies
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