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Everything financial advisors, compliance officers, and firm principals ask us before switching to Qwil.
Yes - but only on an approved platform that archives and supervises those messages in line with FINRA Rule 4511, FINRA Rule 3110, and SEC Rule 17a-4. Personal SMS, iMessage, and WhatsApp are not compliant unless paired with an approved archiving solution. Qwil is built to make compliant texting as simple and natural as consumer messaging apps - without the regulatory risk.
A FINRA-compliant messaging app must:
(1) retain all business communications in WORM (non-rewritable, non-erasable) storage;
(2) allow a designated principal to supervise all client-facing communications;
(3) support eDiscovery and rapid production of records upon examination request; and
(4) capture communications from any device used for business purposes, including personal devices. Qwil satisfies all four requirements natively - no third-party connectors needed.
Yes. Qwil works on iOS and Android personal devices and keeps business communications fully separated from personal use. All business-side messages sent through Qwil are captured in the compliance archive automatically - with no manual action required from the advisor. This solves the BYOD compliance challenge without requiring advisors to carry two phones.
With Qwil, you can retrieve the full communication history for any advisor, date range, and client within minutes using the Data Reviewer tool.
Most firms are able to run a complete audit retrieval simulation within their first week on Qwil.
We recommend running one before any scheduled examination and documenting the results - that evidence is itself proof of supervisory diligence.
We offer flexible plans for businesses of all sizes - from solo professionals to global enterprises. Choose what fits, customise as needed, and only pay for what you use.
See our pricing plans to find the right fit for your business.