Qwil Messenger: The secure and compliant WhatsApp Business Alternative
The ease of WhatsApp, but in full security and compliance and complete data ownership.
Qwil is a secure and compliant WhatsApp Business alternative that allows teams to communicate with clients in all forms, while remaining in full security and compliance. Share secure communications over chat, video calls, secure document sharing or request signatures and book appointments all in one app.
Why Businesses Need Instant Messaging Apps like WhatsApp Business and Qwil
The modern business has faced a challenge in the last 5 years. Email is becoming more and more outdated, more dangerous and more cluttered. Whether that be the old-fashioned nature, the amount of spam and phishing attacks originating from email or the number of marketing emails we receive.
This change is represented by the fact that nobody emails their friends anymore, everyone prefers to use an instant messaging platform or SMS to communicate in their social lives. This is because instant messaging is a simpler, faster and easier way to communicate. Businesses have had to adapt to this change in preference and that is why there has been such a sharp rise in platforms that offer instant messaging for business.
Apps like WhatsApp Business and Qwil Messenger have become much more prominent. Allowing businesses to easily and quickly communicate with their customers, without the hassle of email or phone calls. The core benefit, other than not having to individually set out every message as if you are sending a letter, is the fact it is asynchronous and real time. Everyone in the conversation does not need to be present at once. You can get back to your messages whenever possible.
Businesses that now use instant messaging have found new issues. These arise from security risks, data ownership and general compliance with business standards.
Why Use Qwil Instead of WhatsApp Business
- Verification of all users: Everyone on Qwil is invited, and 2FA authenticated, so you are always sure you are talking to the right person.
- Permanent message history with immutable audit trails.
- Built for business: Manage user roles, permissions, and client access.
- All-in-one platform with messaging, video, file sharing, e-signature, and booking.
- You own your data, even when staff leave or join.
- Bank-grade encryption in transit and at rest.
- Branded, professional platform for client communication.
What Are the Limitations of WhatsApp Business?
- No verification: Anyone can impersonate someone else.
- Data not encrypted at rest; not fully GDPR compliant.
- Mix of personal and business contacts in one interface.
- No control over data if staff leave.
- No access management or user permissions.
- Now includes advertising – a move further toward social use.
Why Qwil is the Best WhatsApp Business Alternative
Qwil offers all the ease and speed of WhatsApp, but within a fully secure, compliant and business-ready platform. With Qwil, all messaging, file sharing, video calls, and signatures are housed in one app—eliminating the need for multiple tools and reducing costs.
It’s designed to feel familiar but provides the infrastructure businesses need to communicate safely, maintain records, and comply with data regulations.
What Are the Benefits of Using Qwil as a WhatsApp Business Alternative?
- One platform for all communication needs
- Save time and reduce software costs
- Maintain complete control over client and staff interactions
- Scale without risk of compliance violations
When is WhatsApp Business the Best Choice?
WhatsApp Business may be suitable if your business does not handle secure or sensitive data. It's convenient for sole practitioners with no staff, offering simple, one-off communication without the need for compliance or data control.
Example: A sole trader plumber responding to one-off call-outs via WhatsApp Business.
When is Qwil the Best Fit?
Qwil is ideal for businesses that handle confidential data, operate in regulated industries like finance, legal, or healthcare, or require ongoing client relationships. It ensures security, control, and full compliance, while simplifying client and team communication.
If you’re using multiple tools like WhatsApp, Docusign, Dropbox, Zoom, and Calendly, Qwil replaces them all in one app—reducing tool sprawl and saving up to 75% on software costs.
Security and Compliance in Business
Modern businesses face increasing scrutiny around data protection. Email remains the #1 cause of data breaches and unregulated platforms like WhatsApp are not suitable for professional use.
Regulators now expect secure, verifiable communication. Qwil ensures all users are verified, and all conversations are encrypted and auditable.
Migrating from WhatsApp Business to Qwil
Migration is simple. Since WhatsApp doesn’t offer enterprise user management or export capabilities, you simply onboard your team and clients directly to Qwil.
- Prepare user lists (staff and clients) in CSV format: First name, last name, email, mobile
- Upload to Qwil via the admin panel
Qwil vs WhatsApp Business Feature Comparison
| Feature | Qwil Messenger | WhatsApp Business |
|---|---|---|
| Primary Use Case | Secure client communication in regulated industries | Basic customer messaging for small businesses |
| Industry Compliance | Designed for GDPR, HIPAA, FCA, MiFID, etc. | Not compliant with regulatory standards |
| Audit Trails & Logging | Full, exportable message-level audit trails | None – no oversight or data access for firms |
| Data Control & Residency | Configurable (UK, EU, or on-premise) | Hosted by Meta (no control over data jurisdiction) |
| Admin Controls & User Roles | Full admin console with permissions and oversight | Limited to device-based settings |
| File Sharing | Secure and auditable | Basic with no logs or retention policy |
| E-signature Support | Built-in document signing within conversations | Not supported |
| Multiple Users per Business | Yes – firm-wide collaboration and team messaging | No – tied to a single phone or device per business |
| Video Calling | Secure, in-app calling (optional) | Yes – through WhatsApp interface |
| Best For | Regulated firms needing secure, auditable communication | Small businesses providing informal customer support |
FAQ
Is WhatsApp GDPR compliant?
No, WhatsApp is not GDPR compliant for professional use. It lacks key features like audit trails, consent management, and business data control. Using it may expose your business to compliance risks.
Isn’t WhatsApp’s encryption enough?
WhatsApp uses end-to-end encryption, but its infrastructure is not built for professional data handling. Data at rest is not fully protected, making it unsuitable for regulated environments.
Can I get the Qwil app on my phone?
Yes, Qwil is available on iOS, Android, desktop, and browser. You can securely message and manage client communication across devices.
Do I have to pay for the amount of clients I put on Qwil?
No, Qwil only charges for staff accounts. You can invite unlimited clients at no extra cost, making it highly scalable for growing businesses.
Ready to try it? Get your Qwil free trial here
